Elevated errors for Claude Opus 4.8

May 29, 19:12 UTC Resolved - This issue has been resolved. May 29, 18:55 UTC Monitoring - A fix has been deployed for Claude Opus 4.8 and success rates have returned to normal. Users saw elevated errors on requests to the model from 18:16–18:42 UTC. May 29, 18:35 UTC Investigating - We are investigating elevated errors on requests to Claude Opus 4.8. We will provide an update as soon as possible.

Users May Experience Issues Accessing ChatGPT

Status: ResolvedAll impacted services have now fully recovered.Affected components Login (Operational) File uploads (Operational) Search (Operational) Compliance API (Operational) Connectors/Apps (Operational) ChatGPT Atlas (Operational) Voice mode (Operational) Conversations (Operational) Image Generation (Operational) GPTs (Operational) Agent (Operational) Deep Research (Operational)

Elevated errors on Claude Opus 4.8

May 29, 08:45 UTC Resolved - This incident has been resolved. May 29, 08:39 UTC Monitoring - A fix has been implemented and we are monitoring the results. May 29, 08:30 UTC Investigating - We are currently investigating this issue.

Users may encounter issues with conversations

Status: ResolvedAll impacted services have now fully recovered.Affected components Conversations (Operational)

Users may encounter issues logging in or creating an account

Status: ResolvedAll impacted services have now fully recovered.Affected components Login (Operational) Login (Operational)

Business plan subscription checkout issues on web and mobile web

Status: ResolvedAll impacted services have now fully recovered.

Billing and subscription management issues

May 28, 19:23 UTC Resolved - The issue affecting Claude services has been resolved. Impact occurred from 18:27 UTC to 19:05 UTC. May 28, 19:17 UTC Monitoring - A fix has been deployed for the issue affecting Claude services and we are monitoring for recovery. May 28, 19:04 UTC Identified - We are currently experiencing issues with billing and subscription management on claude.ai and the Anthropic Console. Users may see errors when viewing subscription details, payment methods, or attempting to upgrade or change plans. Chat and API access are not affected. We have identified the cause and are working on a fix.

API 性能下降（API Degraded Performance）

Status: resolved本次问题已解决，服务已恢复。 The incident has been resolved and service has been restored.Affected components: API 服务 (API Service)

Elevated errors on Claude Opus 4.7

May 28, 09:17 UTC Resolved - This incident has been resolved. May 28, 08:38 UTC Investigating - We are currently investigating this issue.

Codex Context Compaction Latency

Status: ResolvedAll impacted services have now fully recovered.Affected components Codex API (Operational) Codex Web (Operational) CLI (Operational) App (Operational) VS Code extension (Operational)

Subscription checkout failing

Status: ResolvedResolved - Some users were unable to complete subscriptions on web and mobile. Affected users may have experienced the Subscribe button becoming unresponsive or encountered the error message submit_error_source:email during checkout.Affected components Files (Operational) Moderations (Operational) Responses (Operational) Search (Operational) Embeddings (Operational) Agent (Operational) Images (Operational) GPTs (Operational) Audio (Operational) Deep Research (Operational) Codex Web (Operational) Sora (Operational) Connectors/Apps (Operational) Realtime (Operational) Compliance API (Operational) Login (Operational) File uploads (Operational) Conversations (Operational) Login (Operational) ChatGPT Atlas (Operational) Codex API (Opera

Android ChatGPT Business users having trouble switching workspaces

Status: ResolvedAll impacted services have now fully recovered.Affected components Login (Operational)

DeepSeek 网页/API 性能下降（DeepSeek Web/API Degraded Performance）

Status: resolved本次问题已解决，服务已恢复。 The incident has been resolved and service has been restored.Affected components: API 服务 (API Service), 网页对话服务 (Web Chat Service)

Elevated Latency and Errors on API

Status: ResolvedAll impacted services have now fully recovered.Affected components Chat Completions (Operational) Audio (Operational) Embeddings (Operational)

Login issues for FedRAMP users who recently logged out

Status: ResolvedAll impacted services have now fully recovered.Affected components FedRAMP (Operational) Login (Operational)

Users unable to access chat support on help center

Status: ResolvedAll impacted services have now fully recovered.Affected components Login (Operational)

Elevated errors for Claude Code in Slack

May 26, 05:19 UTC Resolved - This incident has been resolved. May 26, 01:56 UTC Investigating - We are currently investigating this issue.

Elevated error rates on Opus 4.7

May 25, 10:39 UTC Resolved - This incident has been resolved. May 25, 10:32 UTC Monitoring - We had an elevated error rate on Opus 4.7 from 6:30 UTC until 10:30 UTC

DeepSeek 网页端/API 不可用（DeepSeek WEB/API Unavailable）

Status: resolved本次问题已解决，服务已恢复。 The incident has been resolved and service has been restored.Affected components: API 服务 (API Service), 网页对话服务 (Web Chat Service)